High watchmaking services for fully repairable watches.
At Orlam, the quality of watches is measured by the time they are worn. This longevity involves concrete choices: Extended warranty to 5 years, scheduled servicing, polishing, parts replacement, water resistance testing.
5-year international warranty
Each ORLAM Swiss Made watch is the result of meticulous craftsmanship and a commitment to lasting quality. To ensure flawless performance over time, your watch comes with a 5-year international warranty from the date of purchase.
This warranty covers any manufacturing defects affecting the movement, hands, or dial. Necessary repairs or replacements will be carried out free of charge at an authorized ORLAM service center.
The warranty does not cover normal wear and tear (strap, glass, battery, or case), damage resulting from accidents, misuse, or improper exposure to water, as well as watches with altered or removed serial numbers.
For any assistance requests, simply present your dated warranty card to an authorized ORLAM retailer or service center, and enjoy the care and precision that define every ORLAM watch.
Maintenance
Designed for daily use, your ORLAM watch deserves simple and regular care to maintain its accuracy and shine. Avoid prolonged contact with water, perfumes, chemicals, and extreme temperature changes. After exposure to moisture, gently wipe it with a soft cloth.
Periodic checks at an authorized ORLAM service center ensure lasting performance and optimal longevity.
After-sales service
“Timeless expertise, lifelong support”
An ORLAM watch is designed to accompany you throughout your life, combining precision engineering with lasting elegance. Although daily wear may expose it to light contact with water, perfumes, or other substances, a few careful steps are enough to keep it in perfect condition.
If service is needed, ORLAM’s after-sales support is at your disposal. A team of qualified experts will carefully examine your watch and, if necessary, replace worn or damaged components with original parts to preserve its beauty and flawless performance for many years to come.
Models
Discover the ORLAM collection, where each watch combines Swiss precision and timeless design. Clean lines, exceptional materials, and craftsmanship built to last. Find the model that will accompany you every day.
